TECHNICAL REPORT ISO/IEC TR 15504-4 First edition 1998-08-15 Information technology — Software process assessment — Part 4: Guide to performing assessments Technologies de l’information — Évaluation des procédés du logiciel — Partie 4: Guide pour l’exécution des évaluations Reference number ISO/IEC TR 15504-4:1998(E) Contents © ISO/IEC 1998 All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying and micro- film, without permission in writing from the publisher. ISO/IEC Copyright Office · Case postale 56 · CH-1211 Genève 20 · Switzerland Printed in Switzerland • Model elements and indicators ......................................................